With the migration to the cloud in full swing, rogue IT can be a problem for companies when employees bypass corporate IT and sign up for cloud services. To get his take on the problem and solutions, I spoke with Peter Kraatz, national practice director of cloud service management at Datalink.
Peter opened the conversation by commenting that if IT does not change the way they engage the business, rogue IT will only get worse. Part of the problem is that IT does not understand the business. At a conference a while ago Peter asked a group of CIOs what McDonald’s does. Nine out of 10 CIOs responded that McDonald’s make hamburgers. Wrong! Franchisees make the hamburgers. McDonald’s is a real estate management and an intellectual property firm. McDonald’s buys real estate, renovates buildings, and they sell or lease this to franchisees. They design new ways of making hamburgers; they develop menus, they design systems. This intellectual property is then licensed to the franchisee.
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IDG Contributor Network: The Trouble With Rogue IT, a Service Provider Perspective
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